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Home > Master Selection Guide > Game FAQ's > Store Policies Page > Game Shipping Information

 International Order Shipping Information                                    

Please click here for shipping information if you are a customer living within in the United States

Arcades Direct / BMIGaming is a International Supplier shipping to over 120 countries

We love our international customers, and can handle just any size order for export outside of the USA. We sell and ship our products to clients located in Canada, Mexico, the Caribbean and Latin America, as well as commercial and residential clients located in Africa, Asia, Europe, Middle East and Oceania.

Arcades Direct / BMIGaming has extensive international experience in order shipping, logistics and processing, and has the capability to ship any size order almost anywhere in the world. We provide our international customers order tracking, customs brokerage and import compliance services, along with competitive ocean and air transportation rates, from 20' and 40' container loads to just a few items.

We also handle all paperwork, customs documentation and declaration requirements to ensure a smooth and safe transaction every time - But if you choose to handle the shipping and logistics of your order, we can arrange delivery of your order to any United States seaport, airport or free-trade zone of your choice.

For customers living in Canada or Mexico, we are happy to arrange all of the shipping details of
your order - and orders are no longer subject to customs in most cases due to the NAFTA (North American Free Trade) Agreement. However, a customs broker is still required to facilitate the importation of your order (either using your own broker, or via ours (Dell Will Customso. / Kerry Marshall @ 519-258-3141) ,
but you are responsible for any local, state or federal sales taxes assessed in your jurisdiction.

Transit times to Canada / Mexico generally take 3 to 4 weeks from the date of order payment to
the final delivery destination on average, but shipping times may vary due to customs clearance.

Please email us for a shipping quote when you are ready to order, or contact our Shipping Dept
at + 314.396.8500 (Ext 203) Monday - Friday, 9am - 5pm (EDT | GMT-4) or contact your advisor


For customers living outside of North America, we are happy to arrange all of the shipping details
of your order, and any customs duties and/or fees will be directly billed to you. The only decision you
need to make is to ship your order via air freight (if needed quickly) or ocean freight (if you have the time)

Transit times for overseas order shipments can vary greatly depending on the country delivered to, but generally speaking, it takes anywhere from 4 to 6 weeks once your order is ready to ship via ocean freighter, the standard form of international delivery, and from 1 to 2 weeks via air freight (expensive)
from the date of your order is ready to ship to your location on average, but shipping times may vary
due to customs inspection and documentation clearance.

Please email us for a shipping quote when you are ready to order, or contact Jay Fleming in our
Shipping Dept at + 561.922.5163, Mon-Fri, 6AM-6PM (ET | GMT-5) or contact your salesperson


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