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Home > Master Selection Guide > Tech Support / Service Options >  Technical and Product Repair Support Options

Technical Support  /  Product Repair Options                               

We are experts at providing our valued customers friendly and informative telephone technical
support and parts information, and when required, arranging for on-site product service and repair.

We are fully equipped to handle all of your arcade game service, repair and replacement parts
needs directly through our own award-winning Technical Support Department here at BMIGaming.

You can always be assured that when you purchase any product from Arcades Direct that we
will always be able to get the replacement parts needed to keep your product in tip-top condition,
as we currently have access to over 125,000 + arcade related parts, along with our exclusive,
proprietary on-site service network which allows us to repair on site just about any item we sell

If you bought your game directly from us and require support, service or parts :

Please contact our Service Department directly by filling out our Service Request Form online

Arcades Direct Customer Technical Support, Service and Repair Options

 Service Required

Hours Of OperationContact Info
  Non-Customer Parts & Repair

  For Non Direct Customers needing
  Parts, Repair or Troubleshooting Support
Factory Tech Support Page

Game Parts & Service Page
  Customer Warranty Repair & Parts

  For Direct Customers only who need Game
  Troubleshooting, Service or Repair help
10am - 4pm Eastern US Time

Monday - Friday
Service Ticket Request

WARNING                                 WARNING                                 WARNING


Please contact Arcades Direct Technical Support if you are a current Arcade Direct customer experiencing
product issues, or contact a qualified game service technician if you are not a Arcades Direct customer

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