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BMI Worldwide  /    |   Service Ticket Request Form

Note : We do not offer support, service or repair for items not purchased directly from us

If you need assistance with Stern Pinball Machines, for fastest service call Stern Pinball direct at :  800-KICKERS

If you need assistance with Arcade Legends Games, for fastest service call Chicago Gaming at :  708-780-0070

Click here for a complete list of Manufacturer Service and Technical Support Contacts


Your Contact Information
( All Items marked in RED must be filled out accurately  )

Note : Service Requests without a valid BMI Worldwide Sales Invoice Number will not be processed

BMI Gaming Sales Invoice Number         ( Invoice #  located on your BMI Sales Invoice )
Your Full Name         
    Email Address            ◄  IMPORTANT !
    Re-Enter Email Address            ◄  IMPORTANT !
 Company Name         
Shipping Address         
Shipping Address 2         
State            ◄  If you do not live in a State - Enter :  XX
Zip / Postal Code             ◄  If you do not have a postal code - Enter :  XX
Country             Other : 
Work / Home Phone           ( Country Code + Number Please )
Cell Phone           
Best Way To Contact You           
Best Time To Contact You           

Product Service Information
( All Items marked in RED must be filled out  )

Product Purchase Date          Month          Year       (ie: 11/2011)
Where Is The Product Being Used Now          If Other: 
Type Of Product         If Other: 
Product Name       
 Product Serial Number         * No Serial # May Delay Your Request
Type Of Product Problem      

Please describe your issue,    
problem, or any game error    
symptoms or error codes in    
as much detail as possible

( Minimum 50 characters describing problem )  


Please note that all Advanced Replacement parts or parts covered under a Factory Warranty
require a
parts deposit which is refunded when the defective parts are sent back to us or the factory

▼    Click Button Below To Complete Your Service Ticket Request     ▼


It can take up to 30 seconds for your product inquiry to process,  then a confirmation page will appear  -  Please be patient

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