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Home > Master Selection Guide > Game FAQ's > Game Pre-Delivery Checklist

Arcade Game Delivery Preparation & Considerations                                      

Most games and game tables weigh between 150 and 650 pounds each and can be very difficult
to move into some areas or up / down stairs due to their weight and size. Several things should
be considered when you are choosing a game for your location and having it delivered. Please
use the checklist below to ensure that all preparations are made before we deliver your game:

Game Delivery Preparation & Considerations

  Measurements - Most pinball games and classic arcade games were designed to be small enough
to fit through most standard size doors. But some games may be too large to it through certain doorways, hallways, stairways, or in rooms with low ceilings without additional assembly or disassembly. Be sure to take measurements of these items into consideration and compare them to the game dimensions listed
on our site before choosing a game for your location

Game Pre-Delivery Checklist :

Delivery Path - Please make sure you have a clear, safe path made to the area where your game will be placed. This includes removing any necessary doors from doorways, exterior sliding doors, clearing stairways (including tops and bottoms of stairways), moving furniture or other items/equipment, and any snow, water, ice, or mud removal. Please remember that most games weigh approximately 300 pounds, and can be very dangerous to persons and property if obstacles are in the way.

Pets and Children - If you have any pets or young children at your location, we request that you keep them out of the area when your game is being delivered and set up. While it's exciting have a new game arrive, game delivery and setup can be very difficult and requires great caution for it to be done safely
and correctly without damage to persons or property. Most games weigh around 300 pounds each,
so any disturbance, disruption, pets, or children in the area can be very dangerous and distracting.

Game Location - Be sure to have an area cleared for your game when it arrives.
     Please be sure to :

  • Keep your game away from windows and direct sunlight if possible - Direct sunlight and/or
    ultraviolet (UV) light can fade the colors and artwork on many games over time.

  • Keep your game away from objects that can get loose and possibly break the glass on
    the game (glass on some games like the Pinball 2000 series can be irreplaceable or
    very expensive to replace).

  • Always keep your game indoors. Games can be rendered inoperable or malfunction over
    time if left in extreme hot or cold areas. We recommend 68 degrees Fahrenheit or greater
    in your game room area.

  • Try to keep your game away from water and very moist or very humid areas or air sources,
    such as around greenhouses, hot tubs, etc. Moisture can destroy the artwork and can
    cause cabinets and playfields to rust, warp or fade over time.

Game Protection & Use - Once your game is delivered and ready to play, in order to protect
     and extend the life of your game you should:

  • Always plug your game (s) into a quality electronic surge protector to protect your games
    against lightening strikes, power surges, power brownouts, etc. You game is very similar
    to other sensitive electronic devices like TV's Stereos, Personal Computers, etc and
    should be treated and protected like such.

  • When not in use, to prolong the life of your games light buLbs, display monitors, hard drives,
    and internal circuitry (depending on game) you should never leave your machine on for
    extended periods if possible. Although you are buying a commercial quality unit that can
    be on 24/7, it is in your best interests to turn the machine off when not in use.

    BUTTON and not the power switch on the surge protector or a wall switch in order to
    preserve your game's power supply for maximum life.

    Using solvents, abrasive cleaners or acids can destroy your game's cabinet and side art.

Important Moving and Safety Notes:

We are not responsible for
doors, handrails, furniture, or any other items at your location that
must be moved or removed to deliver your game, or damage to, or dirtying of, any carpets or
floors in your location from moving the game or if delivery conditions are not acceptable or
safe - Please be sure that everything that needs to be moved is done before we arrive.

Safety is our number one concern when delivering and setting up a game. Our shipping
company reserves the right to refuse delivery and/or setup if any hazardous or difficult
conditions exist that could cause damage or harm to the game, yourself, your property,
or themselves, or if other agreed delivery or payment terms or conditions are not met.

Please be sure to have all preparations made before we arrive to deliver your game.
Our shipping company allows 30 minutes per game delivery, and charges an additional
labor rate (per employee) for any time beyond 30 minutes. Please understand that our
shippers are often on a tight schedule that involves deliveries to other customers, and
that they may charge for any additional time that takes away from their daily schedule.

Please contact us if you have any specific questions about moving a game into your location.


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