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BMI Gaming Service Ticket Request Form

ALL PRODUCT REPAIRS MUST START WITH A BMI GAMING SERVICE TICKET REQUEST

PLEASE NOTE:  WE DO NOT OFFER SERVICE, REPAIR OR PARTS FOR ANY PRODUCTS NOT BOUGHT FROM BMI GAMING

   If you are having a problem with any Stern Brand Pinball Machine and you do not want wait
   for one of our technicians to reply to your inquiry, please call Stern direct at
1 (800) KICKERS

   If you are having a problem with any Arcade Legends Video Machine and you do not want to wait
for one of our technicians to reply to your inquiry, please call Chicago Gaming direct at
1 (708) 780-0070

Click here for the complete list of Direct Manufacturer Service Department Contacts

   Product Information
( All Items marked in RED must be filled out  )

Please note that BMI Gaming will be closed for relocation from Monday, Mar 9 until Mar 20, 2009
while we move to our new office and revamp and introduce our new e-commerce website.

Your Full Name    
Email Address    
Type Of Service :     
Product Name :     
Product Mfg :       If Other:
Type Of Product :        If Other:
Type Of Problem :     
Did You Purchase a   
Extended Warranty with this Product ?   
 
When did you buy the product ?       (ie: 11/10/08)
Where did you buy the product ?       If Other:
Where is the product being used now ?         Other: 

Please describe your issue,   
problem, or any game error   
symptoms or error codes in   
as much detail as possible
:  

( Minimum 25 characters describing problem )   

 

   Contact Information
( All Items marked in RED must be filled out  )

Street Address    
Street Address 2      (Optional)
City    
State       For Countries outside of USA - Use " XX "
Zip Code    
Home Phone      
Work Phone      (Optional)
Cell Phone      (Optional)
Best Way To Contact You    
Best Time To Contact You    

Click here for a complete list of Direct Manufacturer Service Department Contacts