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BMI Worldwide  |  Product Service Ticket Request Form

ALL PRODUCT REPAIRS MUST START WITH A BMI WORLDWIDE SERVICE TICKET REQUEST

PLEASE NOTE:  WE DO NOT OFFER SERVICE, REPAIR OR PARTS FOR ANY PRODUCTS NOT BOUGHT FROM BMIGAMING.COM

   If you are having a problem with any Stern Brand Pinball Machine and you do not want wait
   for one of our technicians to reply to your inquiry, please call Stern direct at 1 (800) KICKERS

   If you are having a problem with any Arcade Legends Video Machine and you do not want to wait
for one of our technicians to reply to your inquiry, please call Chicago Gaming direct at 1 (708) 780-0070

Click here for a complete list of Direct Manufacturer Service Department Contacts

Your Product Information
( All Items marked in RED must be filled out  )

Your Full Name    
Your Email Address    
When Did You Buy The Product ?       (ie: 11/10/09 or November 21, 2009)
Where Did You Buy The Product ?       If Other:
Where Is The Product Being Used Now ?          If Other: 
Type Of Service     
Type Of Product       If Other:
Product Name     
Product Manufacturer       If Other: 
Product Serial Number      (If Known)
Did You Purchase A Extended   
Game Warranty with this Product ?    		 
Type Of Problem     

Please describe your issue,   
problem, or any game error   
symptoms or error codes in   
as much detail as possible :  

( Minimum 25 characters describing problem )   

 

Your Contact Information
( All Items marked in RED must be filled out  )

Street Address    
Street Address 2      (Optional)
City    
State       For Countries outside of USA - Use " XX "
Zip Code    
Home Phone      
Work Phone      (Optional)
Cell Phone      (Optional)
Best Way To Contact You    
Best Time To Contact You    

Click here for a complete list of Direct Manufacturer Service Department Contacts