Our 30 Day No-Hassle Return Policy - If after taking delivery of your game, if you wish to return your game (does not fit, the game was not what you expected, etc), you may fill out the Return Materials Authorization (RMA) Form online below, as long as your game arrives back to our warehouse unused and in the exact condition as it was shipped to you, within 30 days of the delivery date, per the policy terms. If no other game is purchased from us within thirty (30) days from the date your game arrives back at our warehouse in Florida, and game is returned in accordance with the return policy stipulations, 80% of purchase price, minus all shipping charges to and from your location, will be promptly refunded via company check or credit card refund within 30 days, if returned per the policy terms. If your return came with with a "free shipping" promotion, the actual incoming and outgoing shipping charges will be deducted from your refund, in addition to the 20% restocking fee. All new games must be returned in brand new, unused condition in their original box and packaging, or in unused condition for all refurbished products, along with all the original packaging, paperwork, manuals, parts and supplies. Returns not conforming to our policy will be assessed at least a 30% restocking fee, in addition to all shipping charges to and from your location. Any game not received back into our warehouse within 30 days of date of delivery to you, as stipulated on your Bill Of Lading, is not eligible for this policy.
Please allow up to
20 days for shipping from your location to our warehouse to insure that your game is returned on time. Any game that is damaged by you or during shipment is not eligible under this return policy. If your game is damaged or broken or in need of repair, please contact us about filing a damage claim or obtaining game service.
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