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Home > Master Selection Guide > Game FAQ's > Store Policies Page > Game Returns > Order Cancellation Form

Online Order Cancellation Form

( For Games Not Yet Shipped )


ORDER CANCELLATION POLICY : All sales are final, and are non-cancelable and non-returnable (NCNR), unless your order is cancelled
in writing using our online cancellation form below within 24 hours of purchase (as determined by timestamp on your order form), unless the product you purchased has certain other return rights. Cancellation requests after 24 hours, but before your order has shipped, may be submitted in writing using our for below, and such requests may or may not be granted, strictly on a discretionary,
case-by-case basis; If a order cancellation is received after your game has shipped, a restocking and cancellation charge of
20% shall be assessed on your order total, with order cancellation charges determined by a number of factors, including any
charges incurred by us associated with canceling your order, including any shipping charges or vendor cancellation fees.

Please note as per our Sales Terms and Conditions, all orders paid via Credit Card or other Electronic Transfer Method are assessed
a 4% Processing Fee to cover our costs associated with processing your payment (interchange, transaction , currency and/or wire fees)

Your Order Information
 (All Bold Items Required For Processing )

 Your Email Address :  

 

 Your Name (As On Order Form) :  

 

 Your Address :    
Your  Address 2 :    
City :    
State :       Zip Code  
 Contact Phone :    
Game Information

 ( All Bold Items Required For Processing )
Product Purchase Date     Month     Year     (ie: 11/2011)
Your BMI Gaming Invoice Number       (Invoice # can be found on your Order Confirmation Email)
Why are you cancelling this order ?      
 If you selected "Other" from above:    
How did you pay for this game ?      
Type of refund requested ?      
Game Name :  
(One Game Per Cancellation Request)     		 
Game Type :      If Other:
Tell us what made you decide to cancel   your order, in as much detail as you like:   
 
(At least 25 character response required)    		 

Please click on the "Submit Form" button below to complete your inquiry.
Be patient  - It can take up to one minute to process this form and your request completely.