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BMI Worldwide  /    |   Service Ticket Request Form

Note :  We do not offer Support, Service or Repair for products not purchased directly from BMI Worldwide

If you need assistance with Stern Pinball Machines, for fastest service call Stern Pinball direct at :  800-KICKERS
If you need assistance with Arcade Legends Games, for fastest service call Chicago Gaming at :  708-780-0070

Click here for a complete list of Manufacturer Service and Technical Support Contacts

Your Contact Information
( All Items marked in RED must be filled out accurately  )

Your Full Name       
 Company Name       
    Email Address          ◄  IMPORTANT !
Shipping Address       
Shipping Address 2       
State          ◄  If you do not live in a State - Enter XX For State
Zip / Postal Code         
Country          Other : 
Work / Home Phone         ( Country Code + Number Please )
Cell Phone         
Best Way To Contact You       
Best Time To Contact You       

Product Service Information
( All Items marked in RED must be filled out  )

BMI Gaming Sales Invoice Number        ( Invoice #  located on your BMI Sales Invoice )

Note : Service Requests without a valid BMI Worldwide Sales Invoice Number will not be processed

Product Purchase Date         Month      Year                 (ie: 11/2011)
Where Is The Product Being Used Now        If Other: 
Type Of Product       If Other: 
Product Name     
 Product Serial Number       * No Serial # May Delay Your Request
Type Of Product Problem     

Please describe your issue,   
problem, or any game error   
symptoms or error codes in   
as much detail as possible

( Minimum 50 characters describing problem )  


Please note that all Advanced Replacement parts or parts covered under a Factory Warranty
require a
parts deposit which is refunded when the defective parts are sent back to us or the factory

▼    Click Button Below To Complete Your Service Ticket Request     ▼

It can take up to 60 seconds for your service ticket request to process,  then a confirmation page will appear  -  Please be patient
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Questions ?   US / CA  :  800-746-2255  |  International  :  + 561-391-7200  |  Espaol  : + 561-288-4889