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> Home > Master Selection Guide > Store Policies >  Free Shipping Information Page


        Free Shipping Information Page                                                                      


Attention All International, Alaska and Hawaii Customers :  If you live outside of Continental USA and order any
item with "Free Shipping", you will get a credit equal to cost of shipping within the USA applied to your order !

Details About Our Free Curbside Liftgate Delivery Service  :

All games marked with the * Free Shipping - Curbside
logo are entitled to Free "Curbside"
Delivery with Liftgate Service to your business or home at no additional charge anywhere within
the Continental USA as long as your location is reachable by a standard 18 Wheel Semi Truck.
A small additional charge may apply if your location cannot be reached by 18 Wheel Truck.

(Please call for your discounted shipping rate for "Free Shipping" items going to Alaska, Hawaii, Canada or Mexico)

What the "Other Guys" will "forget" tell you about their Free Curbside Ship Offers :

Curbside Delivery is exactly that - delivery to the "Curbside" of your location.  And "Curbside
Delivery" stipulates that the customer is responsible for unloading the item from the back of the
truck
, which in some cases can be problematic without the help of a "Liftgate", which allows the
driver equipped with a special liftgate truck to place your item on its "lift" and then lower it to the
ground for easy removal. All of our free curbside deliveries INCLUDE LIFTGATE SERVICE !

For items over 275 Lbs, we strongly recommend that you upgrade to Inside Delivery Service
for both your personal safety and peace of mind. Of course, if you are lucky enough to employ a
few strong workers at your home or business, have a loading dock at your location, or know some
players on your kid's high school football team, or maybe own a moving company, you'll be fine.

However, in some cases (especially if you offer the driver a cash tip from $20-$50 + depending
on the size and how far the item has to be moved), your delivery driver might be willing to assist
you with moving your item into your garage or ground floor location without the added expense of
Inside Delivery as a courtesy, but remember that drivers are absolutely not obligated to do
this for you, and many will not
. To insure a trouble and accident free delivery experience with
items over 275 Lbs, you should strongly consider upgrading to Inside Delivery when ordering.

You can upgrade from Free Curbside Delivery to "Inside Delivery"
anytime prior to your order
being shipped, and you will only be charged the difference between the value of the Free Curbside
Shipping and the Inside Delivery charge (Please call or email us for a quote)


* Free Curbside Delivery does not include $75 Insurance Charge per item to cover in-transit shipping damage.
* Optional  "Inside Delivery" Upgrade is strongly recommended for items weighing over 275 Lbs


Details About Our Free Inside Game Delivery Service :
 
All items marked with the * Free Shipping - Inside Delivery
logo are entitled to our free inside
(either in-home or in-business) game delivery anywhere to the ground floor of your location within
the Continental USA. Please call for discounted shipping rates to Alaska, Hawaii, Canada or Mexico.

Our shipping and logistics firm will deliver your game (s) anywhere on the ground floor of your home
or business, unpack the game and remove all the packing materials (if requested; please note that
all packing materials are needed to return any game, otherwise a restocking fee will be charged)
 
If your game needs to be delivered either upstairs or downstairs
, or around the back or
side of your home
, a minimum $125 Stair Charge applies. If you do not indicate the need for
this service at time of order, and the shipping company must re-deliver your games because of
this, additional shipping charges will apply. Free shipping applies only to deliveries where standard
18-wheel trucks can deliver your item. Additional charges apply for deliveries using custom trucks,
delivery up or down stairs as detailed above, or around to the back of your location from curbside,
or any other type of special  delivery. Additional ship charges are the full responsibility of the Buyer.

* Free Inside Ground Floor Delivery does not include $75 Insurance Charge per item to cover in-transit shipping damage.

 

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