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Home > Master Selection Guide > Store Policies >  Free Shipping Information Page

        Free Shipping Information Page                                                                      

Attention All International, Alaska and Hawaii Customers :  If you live outside of Continental USA and order any
item with "Free Shipping", you will get a credit equal to cost of shipping within the USA applied to your order !

Details About Our Free Curbside Liftgate Delivery Service  :

All items marked with the * Free Shipping - Curbside
logo are entitled to Free "Curbside" Delivery with
Liftgate Service to your business or home at no additional charge anywhere within the Continental USA
as long as your location is reachable by a standard 18 Wheel Truck. Please call for your discounted
shipping rate for "Free Shipping" items going to Alaska, Hawaii, Canada or Mexico.
Additional charge
may apply if your location cannot be reached by 18 Wheel Truck.

What the "Other Guys" will "forget" tell you about their Free Curbside Ship Offers :

Curbside Delivery is exactly that
- delivery to the "Curbside" of your location.  And "Curbside Delivery"
stipulates that the customer is responsible for unloading the item from the back of the truck, which in
some cases can be problematic without the help of a "Liftgate", which allows the driver equipped with
a special Liftgate truck to place your item on its "Lift" and then lower it to the  ground for easy removal.

All of our free shipping deliveries INCLUDE LIFTGATE SERVICE.

For items over 275 Lbs, we strongly recommend that you upgrade to Inside Delivery Service for both
your personal safety and peace of mind. Of course, if you are lucky enough to employ a few strong
workers at your home or business, have a loading dock at your location, or know some players
on your kid's high school football team, or maybe own a moving company, you'll be fine.

However, in some cases (especially if you offer the driver a cash tip from $20-$50 + depending on the
size and how far the item has to be moved), your delivery driver might be willing to assist you with moving
your item into your garage or ground floor location without the added expense of Inside Delivery as a
courtesy, but remember that drivers are absolutely not obligated to do this for you, and many will not.

To insure a trouble and accident free delivery experience with items over 275 Lbs, you should
strongly consider upgrading to Inside Delivery when ordering.

You can upgrade from Free Curbside Delivery to "Inside Delivery"
anytime prior to your order being
shipped, and you will only be charged the difference between the value of the Free Curbside Shipping
and the Inside Delivery charge (Please call or email us for a quote)

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