Extended Arcade Game Warranties Terms & Conditions 
Purchasing a Extended Game Warranty is a great way to insure your investment is protected. All Extended Warranties must be purchased at the time of sale or before taking physical delivery of your game. To order, simply select the "Extended Warranty" option of your choice on our online order form. If you have already purchased your game, but have not yet taken delivery of it, please call us at 1-800-746-2255 from 9am to 11pm, Monday - Friday, or email us to order your warranty.
Protection Plus and Premium Plus Extended Warranty Terms : Policy Terms Valid for Warranties Purchased After 03/23/2009 Our 2 and 4 Year Extended Game Warranties covers all listed game parts, as shown on our Extended Warranty page, along with unlimited telephone diagnosis and repair, parts and labor on all covered items in our shop (or on site when warranted, depending on policy selected above) on any covered problem that you might have with your game for the extended warranty period you selected after your game is shipped from our warehouse with these specific exceptions: Game parts found to be defective must be shipped or brought back to our shop at (per policy terms above) for any warranty work to be performed. All warranty work is performed at our expense (covered parts and in-house or on-site labor, per policy terms below).
Customer is responsible for the physical removal and shipment of covered game parts to us, and the setup and/or reinstallation of parts after warranty work is finished. We cannot be held responsible for damage to game due to improper installation and or use.
Covers premium services, parts and labor on items described only if covered items are not covered by any existing original manufacturer's warranty in effect at time of warranty claim BMIGaming.com assists with factory warranty claims so you do not have to deal with the factory.
Our Protection Plus and Premium Plus Extended Warranties do not cover the following: Game abuse or misuse Physically damaged monitors, displays or controls Game cleaning and / or routine game maintenance Physical or cosmetic damage whatsoever to the game Damage incurred from moving, shipping or working on games Damage to console, playfield, playfield parts (except bumpers) or normal wear-and-tear from non-commercial game play Damage caused by unauthorized repair work to game or by the installation of any parts or game upgrades on game other than as directed or approved by BMIGaming.com or its agents in advance of such work or repair. Damaged caused by acts of God; weather, water, lightening or electrical damage or damage due to extreme heat (over 125°) or cold (under 32°) Any game shipping or travel-related costs to or from your location to service the game (when warranted) or labor costs for in-home repair technicians or any shipping costs to or from our shop for warranty work to be performed. Commercial Use. Only games sold for household use are covered under this warranty. Any game sold with a optional DBA (Dollar Bill Acceptor) does not qualify for this warranty (Covered new and used games that come standard with a DBA do qualify for this warranty). Any Travel Charges to and from customers location.
Any warranty work done must be performed by us or our agents and the work to be performed is approved by us first. The warranty does not cover any expense or work performed by you or any other game repair persons unless approved by us. BMIGaming.com is not responsible for costs of repairs if any repair work is performed on game by anyone other than ourselves or our agents. While some of our customers enjoy repairing their games themselves, it is not really a good idea you are not very certain about what you are doing. Any work not done by BMIGaming.com or its agents will not be covered under this warranty and will automatically void your warranty, unless you contact us first to discuss the repair and get our approval.
Protection Plus and Premium Plus Extended Warranties will become null and void if: - Anyone besides BMIGaming.com or its agents or representatives performs or attempts
any repairs or modifications to the game unless authorized by us. - Game is dropped, knocked over, abused, or otherwise physically damaged while
at your location or during any transportation or shipping to or from our location. - Game is moved to another room or floor in your location (home / business) or to
another building and is damaged - Game is placed outdoors, in direct sun, rain, cold, heat or placed in a humid area
(such as around/near hot tub, swimming pool, etc.) - Game is altered, modified, or customized either electronically, mechanically, or
cosmetically in any way, shape or form - Game is placed in a humid area (such as around/near hot tub, swimming pool, etc.)
The Fine Print: This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or maintenance, alteration, lightening or other incidence of excess voltage or current; (b) any repairs other than those provided by BMIGaming.com ; (c) any cosmetic damage; (d) transportation or shipping costs; or (e) costs of product removal, installation or reinstallation.
For all warranty service, you will pay the cost of shipping to and from BMIGaming.com or its designee. BMIGaming.com is not responsible for loss or damage that occurs to returned items in shipment, so it is recommended that all items are returned insured and with a carrier that provides tracking information.
Except as provided herein, BMIGaming.com makes no express warranties and any implied warranties, including those of merchantability and fitness for a particular purpose, are limited in duration to the duration of the written limited warranties contained herein. Except as provided herein, BMIGaming.com shall have no liability or responsibility to customer or any other person or entity with respect to any liability, loss or damage caused directly or indirectly by use or performance of the product or arising out of any breach of this warranty, including but not limited to any damages resulting from inconvenience, loss of time, data, property, revenue or profit or any indirect, special, incidental or consequential damages, even if BMIGaming.com has been advised of the possibility of such damages. |