Become a member
of the local BBB ( Better Business Bureau )
Provide the
BBB with information regarding company ownership,
management structure, street address and telephone number at which
they do business, which is verified by the local BBB in a visit to the
company's premises;
Be in business a
minimum of one year
Join the National
BBB as a member and become approved
for the BBB Online
Reliability Program
Then, after being accepted, all members must :
Respond promptly
to all consumer complaints against them;
Agree to dispute
resolution, at the consumer's request, for all
unresolved disputes involving consumer products or services.
Have a
satisfactory complaint handling record with the BBB;
Agree to abide by
the BBB "Code of Online Business Practices",
and to cooperate with any request for modification of a
website to
bring it into accordance with the Code requirements;
Agree to
participate in the BBB's web advertising self-regulation
program, and correct or withdraw online advertising when challenged by
the BBB and found not to be substantiated or not in compliance
with the
BBB's children's advertising guidelines.
For more information about the program,
visit the
National Better Business Bureau.
To check our current status
with the BBB,
please click here
